How 4 Simple Documents Can Make a Big Impact on Your Shopify Brand

Your Shopify store might be beautifully designed, but if your invoices, packing slips, and return forms still use Shopify’s default templates, you’re missing a great opportunity to impress your customers.

With Order Printer Templates, you can take control of your order documents and make them feel like a natural extension of your brand. No coding. No stress. Just beautiful, professional documents your customers will actually appreciate.

Let’s walk through what you can create, what you can add to each document, and how it can make a real difference for your business.

Invoices: Look Professional and Stay Compliant

What you can create:
A clean, branded invoice that fits your store’s style and meets all the right tax and billing requirements.

Why it matters:
If you sell internationally or work with wholesale buyers, professional invoices help you build trust and stay compliant. It’s one less thing to worry about and your customers will feel more confident shopping with you.

Pro Tip: Add your VAT or tax ID directly in the footer of your invoice to keep international buyers confident and compliant.

Packing Slips: Create a Better Unboxing Experience

What you can create:
A clear, helpful packing slip that shows exactly what was ordered and adds a nice touch to the unboxing experience.

What you can add:

• Product names, images, and variants
  

• Customer name and order number
  

• Gift messages or special instructions
  

• Return info or a link to your return page
  

• A thank you note or coupon code
  

• A QR code for tracking
  

Why it matters:
Good packing slips help reduce mistakes in fulfillment and give your customers all the info they need in one place. It’s a simple way to add clarity and personality to every order.

Store Example: A home decor brand added product thumbnails and a thank-you discount code to their packing slip. The result? Fewer support tickets and a noticeable uptick in second-time purchases.

Try This: Use a QR code that links to your referral program or review page to turn every order into a marketing opportunity.

Returns Forms: Make Returns Easy for Everyone

What you can create:
A helpful returns form that guides your customers through the return process and keeps things running smoothly on your end too.

What you can add:

• Return instructions and policy details
  

• Pre-filled customer and order info
  

• Return reasons or checklist options
  

• Return address or QR code to a return label
  

• A spot for customer notes
  

Why it matters:
Returns are never fun, but a clear and friendly returns form can take the frustration out of the process. It helps reduce back-and-forth with your support team and shows your customers that you care about making things right.

Customer Support Insight: Adding return steps directly to the form helps cut down on back-and-forth emails and reassures customers that your store has their back.

Gift Receipts: Add a Personal Touch to Every Gift

What you can create:
A thoughtful gift receipt that skips the pricing and makes the recipient feel special.

What you can add:

• A personal message from the sender
  

• Your branding and logo
  

• Order details without any prices
  

• A short exchange or return policy
  

• A coupon for the gift recipient
  

• A QR code linking to your store
  

Why it matters:
If you sell products that are often given as gifts, a polished gift receipt makes a big difference. It turns a transaction into a memorable moment and it might even bring you a new customer.

Holiday Tip: During peak gifting season, gift receipts that include a kind message and simple return instructions can turn a one-time buyer into a loyal customer.

Build a More Consistent, Trusted Brand

When your order documents match the look and feel of your store, it creates a more polished and professional experience. Customers notice these small details and they add up.

Instead of sending generic receipts or confusing return slips, you’re giving customers something that feels clear, consistent, and trustworthy.

This helps you:

• Build brand loyalty
  

• Reduce customer confusion
  

• Save time answering support emails
  

• Make a better impression after checkout

What You Can Expect

Stores that use Order Printer Templates often see:

• Fewer support questions about returns and invoices
  

• Better feedback on the unboxing experience
  

• More repeat customers
  

• Time saved on editing or managing documents
  

• Stronger trust from B2B and international buyers
  

All of this starts with one small change: customizing your order documents to match your brand and your customers’ needs.

Get Started in Just a Few Minutes

Here’s how easy it is:

1. Choose a template that fits your style
   

2. Customize it with your logo, colors, and wording
   

3. Install it using Shopify’s free Order Printer app or Order Printer Pro
   

There are no subscriptions or hidden fees. You only pay once per template, and you can preview everything for free before you buy.